Refund policy

BaoMao Art does not accept returns for any purchased items. However, we may issue refunds or replacements on a case-by-case basis. Reasons we may offer support include but are not limited to the following:

• Damage
• Defective
• Wrong item received

We will notify you once we've received your request to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@baomao.art.